When is fios coming to astoria 2011
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I found out that with the digital voice, you cannot accept collect calls. And with FiOS, they automatically cancel the inside wire maintenance contract. So, if anything goes wrong inside the residence, you are responsible for the charges. I would rather just have my copper wiring back and DirecTV as this was a real mistake. I won't even go into the billing problems as that would take up too much space.
My neighbor has had similar problems with his service as well. I never received a bill. I am disabled and I live in a senior citizens complex. I spoke with billing established solution and financial department. I can't even buy my year-old school clothes and a winter coat because I cannot catch up with this bill.
Please help. I am disabled. I cannot afford this. Poor, same problem last month--no Internet. My daughter works at home and lost four days work last month, and last night and soon to be today also due to no Internet. I went to the local Verizon store to get a new modem, took it home, still no Internet. I was on the phone last night for almost two hours speaking with a representative from Pakistan who could barely speak English.
I would like to know who is going to compensate for the lost wages of my daughter. I would like to know why customer service is forwarded to overseas. This is why our country is the way that it is--all jobs being shipped overseas for the benefit of the corporation, not the people. On the date of installation, September 9, , Verizon's technician did not complete the installation of my phone service.
It did not have time to complete the installation on 4 of our home TVs either. I wasted significant time in email and phone conversations with FIOS representatives to no avail.
Two weeks have passed and still no phone service. A new order was on for September 18, , promising a technician would come to the home to complete the installation process. Instead of a technician coming home, I was sent a txt message with a notification that the order had been closed.
A delivery truck came up our driveway by mistake and pulled the Verizon Fios cables down off of our house. The wires are draped across branches and on the ground. I called Verizon and was told by a recording that they were busy and I should try their website. I tried every Verizon website and was never provided a way to get help. I then tried several numbers shown to call about new service, sales, and general.
When I finally got to a human, and told her my problem, she said, "oh, you'll have to speak to indistinguishable name please hold and I will connect you". I held through about 8 songs on the hold line and gave up.
If my little neighbors get hold of the cables and pull them off of the utility pole, I hope they do not get shocked. Pathetic, is a gentle way to describe the availability of Verizon, Fios, Fairpoint, or whoever. Disgusted is how I would describe my feeling. Is there a rating less than one? They have incompetent, rude, and unethical representatives.
Service was due today, between AM and PM. No show. No call. I've been on the phone for 2 hours getting the runaround and cutoff. No confirmation of service without a third party, who also disconnected me. Lost full day of work and wants me to wait another week and be home all day. I have names and times since I initiated this order. I want verification now and a credit for inconvenience.
Waste of my entire day and night and too many calls and departments passing the buck to get this resolved. I do have attorneys and will be contacting them tomorrow. I have had an awful experience with the Fios customer service department. I have had to call in every month since then for miscellaneous charges on my account. They continue to tell me it is taken care of when in fact it is not.
I have even had a manager named Tom would not give last name tell me to call in every month to get credit. Not professional coming from what is called a manager.
I have all my important contacts and email on Verizon Webmail and since the site was down, I was not able to access my mail. I was scheduled to have Fios installed on Aug. They called on the second week of Sept. I called and they changed date to Sept They sent an email confirming the date.
I waited all day on the 21st, no show. Nice to let me know. Then I was told that something was rejected that's why they didn't show up. I wasted the entire day waiting for them. With this kind of service, I don't think I want Them. Then I looked and saw where they sent me an email at PM saying they changed the date. This was after I called them and a half hour before they called me.
Somebody screwed up and they are covering their tails. Well, my next stop is Better Business Bureau for a complaint. People should not have to suffer waiting all day because of poor service. My Verizon email account has been suspended. I called Verizon and no one there seems to know how to not suspend it.
I've looked at online forums and this seems to be a common problem. I'm paying for the service and yet they've suspended it.
My service was disconnected for being late on a bill. On November 24, , Mayor Bill de Blasio announce efforts to tackle the digital divide in New York City by ensuring that Verizon builds out its FiOS footprint to , additional householders, making high-speed fiber broadband available to more New Yorkers. Verizon failed to meet the terms of its current cable franchise agreement made with the Bloomberg administration to build out its FiOS network.
Internet access is no longer a luxury, but rather is an essential service to maintain health, receive an education, and access employment. Many neighborhoods that have the most to gain from this new agreement are also the neighborhoods that have been hit the hardest by the COVID pandemic; with the lowest median household incomes; and the fewest options for affordable broadband, including:. In these Community Districts, Verizon will be required to provide paid internet service within a week to residents who request it.
Other terms of the new agreement include:. Have same question. Tags: fios availability edison nj. Accepted Solutions. Bronze Contributor II. Posts: Message 5 of Helped me too. Gold Contributor IV. Posts: 1, Message 2 of Message 3 of Well thats depressing Thanks for letting me know! Gold Contributor VII. Message 4 of Good Luck. Message 6 of Message 7 of Thanks for the info everyone.
Nickel Contributor. Message 8 of I live in NJ. See a pattern??? Posts: 1. Message 9 of Thank you for the additional information as this explains a lot. Message 10 of How-To Videos. The following videos were produced by users like you! Have a spare Fios-G? Learn how to bridge it into your network. Get Started. Browse Categories. My Fios Fios TV. Verizon Troubleshooters. Unable to find your answer here?
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